Privacy Policy - Burriana Villas

Who We Are

Burriana Villas operates two holiday rental properties in Nerja, Spain: Villa Aljamar and Villa Miramar. This website is provided as an interactive villa explorer to help guests learn about and book stays at our properties.

Contact: [email protected] | +34 711 063 069

What Data We Collect

We collect the minimum data needed to provide our services:

Guest Reviews: When you submit a review, we collect your name, the villa you stayed at, your rating, review text, and optionally when you stayed. Reviews are published on our website after approval.
Contact Form: When you send a message through our contact form, we collect your name, email address, optional subject, and message text so we can respond to your enquiry.
Chat Messages: Messages sent through our Luna chat assistant are processed to answer your questions about our villas. We do not store chat conversations.
Booking Information: If you make a direct booking enquiry, we may collect your name, contact details, and stay dates to process your reservation.

How We Use Your Data

To display approved guest reviews on our website
To respond to your enquiries about our villas
To manage bookings and reservations
To improve our services and guest experience

Guest Reviews

When you submit a review, it is not published immediately. All reviews are moderated and must be approved before they appear on our website. By submitting a review, you consent to your name and review text being displayed publicly on our website once approved.

If you would like your review removed, please contact us at [email protected].

Third-Party Services

This website uses the following third-party services:

Open-Meteo: Weather data API (no personal data shared)
Holidu/Bookiply: Calendar feeds for availability display (no personal data shared)

Cookies

This website uses minimal cookies for essential functionality only (such as remembering admin authentication). We do not use tracking cookies or analytics.

Data Retention

Guest reviews are retained until you request removal. Booking data is retained for the duration of your stay and a reasonable period afterwards for business records.

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for your review to be displayed
Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected].

Contact

For any privacy-related questions or requests, please contact:

Burriana Villas
Email: [email protected]
Phone: +34 711 063 069
Website: www.burrianavillas.com

Last updated: February 2026